Examine This Report on empire today reviews

twelve/eight/2017 1013am ticket# 1-2924779250 want my funds refunded back again it is currently fifteen days to Xmas my dwelling is wreck and nobody from empire has known as me at all. I've needed to call them frequently to obtain responses. I asked for that I usually do not contend with Lisa or Justin, I just want my a refund and if not I might be intending to smalls claims court docket and obtaining a lawyer to get my money back. They mounted this on Nov 29th 2017 And that i are calling each other working day without motion or response from Empire.

We assure you that this is simply not the encounter that we desire for our customers, and we apologize for that response which you obtained. We’ll be in touch with you shortly to learn more.

September nine, 2018 at eleven:22 pm On September 8, 2018 Employee Jose Hernandez arrived to my residence to complete hardwood floor lnstallation on my stairs and l’m incredibly upset While using the work which has been done. The employee Lower the hardwood ground materials improperly and you can see Room in between hardwood floor substance over the methods. The worker has nails and holes while in the hardwood ground substance on thirteen steps. When l questioned Jose Hernandez about this and why l can see nails popping out from the hardwood floor substance he stated Here is the way it’s suppose to become and he’s carried out all he can perform. I’m really upset because l really feel He's insulting my intelligence by telling me this for the reason that He's suppose to generally be a licensed contractor who concentrates on undertaking this do the job and to tell me This is certainly how it should be is sad.

The foot targeted visitors currently being myself and my husband, along with a medium-sized Doggy. Aspect Notice: The little linen closet in the hall wasn't carried out, I don't know why. I failed to even notice till my mom pointed it out. How in the world would they not do a small linen closet? Would which have been An additional $a hundred?

BROADVIEW HEIGHTS, OHIO -- As my partner and I sat ready and waiting around and expecting the installers to show-up (we acquired an automatic call expressing they'd be below each morning), I commenced looking at every one of the adverse reviews about Empire Carpet and my intellect begun concocting a myriad of horror tales about what we had been in for. The good news is, my expectations had been surpassed.

August 31, 2018 at 12:54 pm Awful, Awful, horrible! This business has experienced me in tears crying for times above the Terrible work they did on our flooring. It appears to be like so terrible. The gross sales rep Greg will not likely give me the data on how to Make contact with the installation manager. He suggests that he has emailed them and Greg even agreed it appears undesirable. The installation hasn’t even been completed!

Your gratification is essential to us, and we regret to hear that you just’re not satisfied with your flooring fix. We’ve Situated your account, and we’ll be in contact along with you quickly to discuss your concerns.

In 2011, Empire Today implemented a carpet and padding recycling plan to reduce the environmental effect in their working day-to-working day functions.

We’ve know delays is usually annoying, and we regret to hear that the blind installation is not still full. We’ve located your purchase, and we’ll be in contact with you Soon to debate your fears.

I system on crafting a letter to the CEO, Keith Weinberger. I've managed customer complaints for one among the most important banking companies in New Jersey.

June 4, 2018 at three:seventeen empire today flooring reviews pm We experienced a salesman appear out to our property in quotation us a selling price for our kitchen and laundry place when it came right down to accomplishing The work they arrived out and just carried out the kitchen area spot that they had no expertise in the laundry area when we contacted them he claimed that he never ever quoted a cost to the laundry space which happens to be he dead I contacted Empire The salesman occur out to the home complaining this was likely to occur from his pocket for the error what did I want a thing at no cost he quoted to me also that he was only making $forty Fee off that occupation that $four hundred was likely to have to appear from his pocket he also mentioned to me was I willing to pay out part of it I claimed no I will pay $150 extra It's not at all my fault that you choose to messed it up I do feel that I must not have to come from pocket on just about anything but he agreed to this and still left our household did not listen to absolutely nothing again from him so I known as Customer Treatment once again he calls me today telling me generally I was a liar that he didn't agree to that witches he agreed to this in front of me and my spouse plus the people putting in the ground not however have I listened to back from anyone presently as today on this issue it’s all promises that they'll contact you or they may e mail you they'll try this for a lengthy time frame to disregard The problem with any luck , my wording is proper on the spelling sorry if it is not I believe people today have to check into the situation far more ahead of acquiring floors I is not going to provide them with a good rating until finally they keep With all the assure of what they said they were being intending to do till that point I will never give a very good writing or anything else I'm not certain how I acquired to this particular web site but I’m glad I did by the way the only cause I agreed on the $150 further Because he manufactured me and my spouse sense guilty that he was gonna should arrive from pocket for hundred bucks that's I feel that is rather lower down

We apologize on your working experience and regret to listen to that you just ended up unsatisfied. We’ll be additional investigating your issues, and we’ll be in contact with you before long.

Once the carpet was installed I felt the main difference during the padding. What she didn't condition was which the new padding was INFERIOR to the padding I had presently. It felt as if I used to be going for walks on cement. It is apparent while in the photos I took of the floor molding as well as stair molding thehorizontal lines since the carpet was so much lessen.

We regret to listen to that your get has actually been cancelled. We’ll review your problems, and may be in contact along with you soon.

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